Have you ever been in a dispute that has gotten out of hand? Perhaps you been in a dispute that got so heated that it became a “matter of principle” and the original reason for the dispute has been cast aside.  This is a phenomenon in conflict that we practitioners see all the time.  It is when conflicts get out of hand and escalates into something bigger then what was intended by each party. These escalations make the dispute harder to resolve, and trap the parties into ridged positions ...


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